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1. Acceptance of Terms

By accessing and using Nex Shop Oria, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part, please do not use our services.

2. Eligibility

You must be at least 18 years old to make purchases. By using our site, you represent that you meet this age requirement and have the legal capacity to enter into contracts.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. Product Information

We strive for accuracy but do not warrant that product descriptions, images, or prices are error-free. We reserve the right to correct errors without prior notice.

5. Pricing and Availability

All prices are in USD and subject to change. We reserve the right to modify or discontinue products at any time without liability.

6. Order Acceptance

We may refuse or cancel any order due to stock issues, pricing errors, or suspected fraud. You will be notified if your order is canceled.

7. Payment Terms

Cash on Delivery (COD) is our only payment method. Full payment is required upon delivery. All payments are in USD.

8. Shipping and Delivery

Delivery times are estimates, not guaranteed. Risk of loss passes to you upon delivery. We are not responsible for carrier delays.

9. Returns and Refunds

Our 14-day return policy applies to unused items in original packaging. Refunds are processed within 5-7 business days after inspection.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price.

11. Governing Law

These terms are governed by USA State laws. Any disputes shall be resolved in USA courts.

12. Changes to Terms

We may modify these terms at any time. Continued use constitutes acceptance of updated terms.

1. Information We Collect

We collect name, email, phone number, shipping address, payment information, and order history when you make a purchase or create an account.

2. How We Use Your Information

Your information is used to process orders, provide customer support, improve our services, and send promotional offers with your consent. We never sell your data.

3. Data Security

We implement SSL encryption, secure servers, firewalls, and regular security audits to protect your personal information from unauthorized access.

4. Cookies and Tracking

We use cookies to enhance browsing, analyze traffic, and personalize content. You can disable cookies in browser settings, though some features may not function.

5. Third-Party Sharing

We share information only with shipping carriers and payment processors to fulfill orders. These parties are contractually obligated to protect your data.

6. Email Communications

You may receive order updates and promotional emails. You can unsubscribe from marketing emails at any time using the link in emails or contacting support.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. You may request deletion by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of data collection for marketing purposes.

9. Children's Privacy

Our site is not intended for users under 13. We do not knowingly collect information from children. Contact us if you believe a child has provided data.

10. International Data Transfer

Your information may be processed in countries where our servers are located. We ensure appropriate safeguards for international transfers.

11. Policy Updates

We may update this policy periodically. The latest version will be posted with the effective date. Continued use constitutes acceptance.

12. Contact Us

For privacy concerns, email contact@nexshoporia.com or call +1 (509) 886-8008. We aim to respond within 48 hours.

1. 14-Day Return Window

You may return most items within 14 days of delivery for a full refund or exchange. The window begins on the delivery date shown in tracking.

2. Condition of Items

Items must be unused, in original packaging, with all tags attached. We may refuse returns showing signs of wear or damage.

3. Non-Returnable Items

Gift cards, personal care items, and final sale items cannot be returned for hygiene reasons. Perishable food items are also non-returnable.

4. Return Process

Login to your account, select the order, and initiate a return. You'll receive a return shipping label via email within 24 hours.

5. Refund Timeline

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.

6. Original Shipping Costs

Original shipping charges are non-refundable unless the return is due to our error or a defective product. Free shipping may be deducted.

7. Return Shipping Costs

Return shipping is free for defective items. For other returns, a flat rate of $5.99 will be deducted from your refund.

8. Defective or Damaged Items

If you receive damaged items, contact us within 48 hours with photos. We will arrange a replacement or full refund including shipping.

9. Exchanges

To exchange an item, return the original and place a new order for faster processing. This ensures you receive the correct item quickly.

10. International Returns

Currently, we only accept returns from within the USA. International customers are responsible for return shipping and customs fees.

11. Refund Method

Refunds are issued to the original payment method. For COD orders, refunds are issued as store credit within 10-14 business days.

12. Contact for Returns

For return assistance, email contact@nexshoporia.com or call +1 (509) 886-8008. Our team is available Mon-Fri 9am-6pm EST.

1. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods

We offer Standard (3-5 business days), Express (2-3 business days), and Next-Day shipping within the continental USA.

3. Shipping Costs

Standard shipping is free on orders over $50. Orders under $50 have a flat rate of $4.99. Express and Next-Day rates vary by location.

4. Tracking Information

You will receive a tracking number via email once your order ships. Allow 24 hours for tracking information to update.

5. Delivery Issues

If your package is lost or damaged, contact us within 7 days. We'll work with the carrier to resolve the issue promptly.

6. PO Boxes

We ship to PO boxes via USPS only. Express shipping options require a physical street address.

7. Military Addresses

We ship to APO/FPO addresses via USPS. Delivery times may be longer for these destinations.

8. Address Changes

Contact us immediately to change your shipping address. We cannot redirect packages once shipped.

9. Multiple Shipments

Large orders may be split into multiple shipments. You will receive separate tracking numbers for each package.

10. Holidays

Shipping may be delayed during major holidays. Check our website for holiday shipping schedules.

11. Weather Delays

We are not responsible for shipping delays caused by weather, natural disasters, or carrier issues.

12. International Shipping

Currently, we only ship within the USA. International shipping is not available at this time.

1. What Are Cookies

Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience.

2. Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

3. Functional Cookies

These cookies remember your preferences such as language, currency, and items in your cart to provide a personalized experience.

4. Analytics Cookies

We use analytics cookies to understand how visitors interact with our site, helping us improve performance and user experience.

5. Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

6. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as social media sharing buttons.

7. Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period or until deleted.

8. Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality and user experience.

9. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

10. Updates to Policy

We may update this cookie policy periodically. Changes will be posted on this page with the effective date.

11. Do Not Track

Our website respects Do Not Track signals. When a DNT signal is received, we will not set tracking cookies.

12. Contact Us

For questions about our cookie policy, email contact@nexshoporia.com or call +1 (509) 886-8008.